For instance, you might say ” I will conduct this class as a series of lectures; please feel free to raise your hand when you have a question”, or “I will allow five or ten minutes for questions at the end of each hour; please save your questions until then.” Students rightfully expect to have an opportunity to ask questions or make comments, as part of the normal give-and-take of the University setting.
Every member of the sales team who has been out in the field for even a short period of time has probably run into the take-charge, opinionated, and sometimes demanding customer. I have a hot one; someone who knows what she wants and who will make a decision." For others in sales, the reaction is, "This person is really overbearing.
It would be a good idea to check what you are currently saying in response to this kind of communication.
I'm often "taken on" by people who believe they are more important and have more authority than me (it's a common instance in the environment I work in), when people get aggressive, they lean in, stand up over you, raise their voice, I generally respond by relaxing my pose, keeping my back straight, make sure my arms are not folded, and my shoulders are square and relaxed.
[toc] At Carleton University disruptive behaviour is an instructional offence.
Scorched-Earthers pull out all the stops to make sure that the victims in their sites are hurt in some way.
Many cyberbullies fall into this category, she says.
First we must understand that the aggressive person can be a very easy to deal with, if we recognize that person's needs, desires, and how he or she is likely to react to different stimuli.
But, here the picture gets confusing as the highly aggressive, intimidating customer is not just one broad personality. they are driven and motivated by totally different things.